For us its always been about giving exactly the right cover for each individual client’s needs
We put the interests of our clients right at the heart of everything we do, from our staff training to negotiating with insurers to get the very best prices. We’ve worked really hard to get this far and we intend to keep listening and keep learning.
Paul Gadsby Managing Director at IIB
Book Your Restart Review Call with our Managing Director, Paul.
We at Independent Insurance Bureau Ltd have been delivering personal and commercial insurance in the East Midlands since 1975. With offices in Ashby de la Zouch, Nottingham and Loughborough, we’ve made it our priority to offer the very best in reliable, flexible and robust insurance advice.
I have used the Independent Insurance Bureau at Ashby for the last sixteen years. I have both my business ... insurances and my personal insurances with them and I I would not consider using anyone else. Over the years they have been a God send and have,not only saved me a fortune, but have provided very professional support and advise.Insurance can be a minefield. IIB have lead me through that minefield unharmed.Ten out of tenread more
I was in a recent car injury and IIB have been brilliant sorting out my claim and everything considering that the... accident was not my fault. Particularly, I would like to give a special shout out to Tina Goodhead, the manager down there whose been nothing but brilliant, incredibly helpful and knowledgeable in her field. Thank you and it’s much appreciated 😀.read more
I have been using Independent Insurance Bureau for many years now for various insurance needs, both personal and... professional, and have always been happy with their service and their prices. They are always happy to look at the best possible options for the best possible cost and are fantastic at prompting when renewal is soon to be due. Highly recommended.read more
I moved my business and personal insurances to IIB 3 years ago - the service levels are awesome! Every person deals... with each question and query quickly and efficiently. All advice is perfect. Highly recommended!read more
IIB are so easy to deal, very fast and efficient and of course great value quotes. Highly recommended. Tina is our... main contact but spoken to others as well who are just as efficient. We use to insure our company cars.read more
I have had my motorcycle insurance with IIB for at least 25 years and found them extremely helpful in all aspects with... my requirements. Additionly, they have always sent me timely reminders to ensure that my insurance doesn't lapse.read more
I've found them very easy to deal with and they always provide quick responses to queries in a friendly and... professional way. It's good to have a personal service in these days of automationread more
I've used the services of Independent Insurance Bureau for my business insurance needs for many years and have... consistently found the team there to be friendly, helpful, efficient and professional. I would highly recommend the services of IIB to anyone looking to find the most suitable and competitively priced insurance for their needs. Keep up the fantastic work, all!read more
I have used IIB regularly now throughout the years for various insurance policies. This time I required a new PLI... policy for my business for which Vicky was able to assist with. She was able to provide a great level of cover for a competitive price. I would definitely recommend and will continue to use in the future for my insurance policy needs.read more
Myself and my family have been a customer for many years and have always had personal and hassle free service. The... rates are competitive and Tina Goodhead always does her best to get good value with a caring attitude.read more
Tina provided a great customer service from start to finish and made my car insurance renewal effortless. Tina was... friendly, approachable and nothing was too much trouble - she is a credit to the company. Thank you! 🙂read more
A big thank you to Tina Goodhead, for all the hard work and dedication in sorting the repairs to my car. Especially for... sorting out the issues with the Insurance company and the repair centres when things were not going as the should have. Many thanks.read more
Yes Independent insurance gives a wonderful service and is so helpful but importantly really saves you lots of money... instead of trawling the internet for hours!Rob @ PROSTaid prostate cancer charityread more
I chose Independent Insurance Bureau as they are local to me and were very helpful by email and telephone. Tina... Goodhead arranged my car insurance at a very good price and I know I'm properly covered. Many thanks!read more
Insurance is one of those things you don’t want till you need it. Fortunately for us we have got it and are very... pleased with the service from it. I don’t know which actual company I use but I do know it’s Tina at IIB who sorts it out for me. From calling in with the accident details to dropping off at the repairer and collecting the hire car, everything goes like clock work. You may ask, “do we have many accidents?” Well.... in our latest car, yes, between us, 4 in 3 years. Bazaar but true. Anyway, Tina is a real Gem and when she is away the rest of the team are great too. They are always competitive, not always cheapest, but we are big believers in ‘you get what you pay for’.read more
The easy way to get insured with the peace of mind that you’re covered.I started using the Independent Insurance... Bureau Ltd some years ago as I had three family cars to insure (including a new driver) and I was becoming overwhelmed by the complexity of on-line offers and the inability to compare them.IIB was were able to take all my details and put together an offer that was easy to understand, gave me the best value for money and left me content that I was getting the cover I needed for my family.The bonus for me is that I save myself many hours of angst as I no longer have to do the research and I also avoid the avalanche of spam and junk mail I know I will inevitably receive after checking insurance out on-line.A great team at IIB that provides an efficient, good value and very personable service.Thank you!read more
Being a first time house buyer, making sure I had the right insurance was so important to me. It was such a relief to... be able to talk to someone in person about my house and my concerns, I can't thank Alice enough for all her help, advice and patience! I can't recommend these people (especially Alice!) more highly!read more
I’ve been looking online for business insurance for a while. The guys (Jordan & Craig) did an amazing job at not only... getting a policy that covers me more than the ones from online but they were £60.00 cheaper per year! Very professional and great turn around time so my policy became active straight away to cover my business. Very very impressed!read more